[Resolved]  Sun Direct — customer care number not reachable past two day

Address:3-6, Moolanatham, Chittoor, Andhra Pradesh, 517592

1. Complaint .

Past two today's I am trying to contact customer care number
1.[protected]
2.[protected]
3.[protected]
4.[protected]

For daillng 4 no's no use, ,

No number not reachable.?

Like me, how many customers traing to contact customer care.

For doing customer service only.

2. I have paid for advanced six months package. Then also you removed some chennal like "z Tamil". I don't no why?.
Z Tamil chennal is feverat chennal for my mother.

Only my mother watching TV. Last two day she is asking me regarding "z Tamil"

Kind request to do contact my number-

[protected]

Very urgent
Waiting for you reply.
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Apr 23, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Sun Direct Customer Care's response
Dear sir

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care
Complaint comments 

Comments

As mentioned above the zee kannada tv is not comming in our sun direct subcrption
My card no.[protected] and my balance is valid up to august. However, I could not watch my TV from this morning. All channels showing this remark "E16-4 service is currently scrambled". Kindly check the same and telecast the channels as per the package schedule. An early action is requested in this connection.
KVKRao
Jabalpur
[protected]

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