[Resolved] Sun Direct — decision against customer priority

Akhiljannu

from Mavoor, Kerala

Address:

warangal, Mahbubnagar, Andhra Pradesh, 506342

Sir, i have reacharged my sun direct dth account no [protected] r with 6 months telugu economy pack in january. Then after trai introduce the new rules. But my telugu economy pack was changed to telugu dpo package without my permission/with out making any intimation to me.in this pack some channels what i need are not available. How the sun direct change my pack without any intimation. Please provide the solution.

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Apr 20, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2019

Sun Direct Customer Care's response Dear sir

As per your request, complaint has been taken as feedback and forward to concern team

Regards Sun direct
Customer care