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[Resolved]  Sun Direct — Disconnection/Refund

Our smartcard number is: [protected]
I have taken a 1-year subscription pack from sun direct with 6 more months remaining. Currently, the service is not working.
I would like to disconnect the service and get a refund as per TRAI regulation. Neither the call center nor the dealer is accepting the disconnecting/refund reuqest.
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Jul 29, 2021
Complaint marked as Resolved 
Company fixed the service issue.
Sun Direct customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

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Comments

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Reply
[email protected]'s [Complaint's author] reply, Jul 22, 2021
It is provided in the Complaint itself. Looks like you have not read. It is 41154 852 994
Dear Sir,

As per the conversation customer complaint about signal related issue same has been resolved from our end.

Regards,

Sun Direct Team.
Reply
Dear Sir,

As per the conversation customer complaint about signal related issue same has been already resolved from our end.

Regards,

Sun Direct Team.
Reply

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