[Resolved] Sun Direct — dish - amount remitted pack channels not activated for the month of july 2019 | |||
Hello team, My name is nishanth and owning sun direct connection and smart card number is [protected]r. I have been raising complaints on few issues. 1. I have recharged yesterday star pack tamil & telugu premium, turner and bennet coleman & co. Amount debited from my bank account upi ref id[protected] amount 154. Now the amount is not reflecting in the sun direct app. When i raised complaint the call center people called me and disconnected the call, chat has been closed asking me to contact concern team but who is that concern team and wrote email no response. At the end of the month you disconnect connection exact day of activation. I am really now frustrated for opting sun direct. All this occured in the month of july 2019.in the month of june 2019 after activating the star pack i didnt get apart from the vijay channel for 20 days i was keep writing emails without blame excuses. Please note it this issue is not resolved on 11th july 2019. I am filling law suit against you and will also ask for compensation Was this information helpful? | |||
Aug 26, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Jul 25, 2019 Sun Direct Customer Care's response Dear sir We tried contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. Regards Sun direct Customer care | |||
 4 Comments | |||
Comments
Dear sir,
We have an error for starsports Tamil channel E118-4 reserved smartcard return code please clear the status
We have an error for starsports Tamil channel E118-4 reserved smartcard return code please clear the status
New phone number
New customer name
New address
New customer name
New address
Roman Selva's reply, Jul 22, 2019
Phone number
6379163508
New customer name
Selvamani
New address
218/2, ayepettai, vengadampettai, kurinjipadi, cuddalore
6379163508
New customer name
Selvamani
New address
218/2, ayepettai, vengadampettai, kurinjipadi, cuddalore
Software update not going on complete it’s getting aborted in between we can not watch any channel because its shown software update going on but its never finished please solve the issues urgently
Screen is hanged
You can call me at[protected] for more information
Screen is hanged
You can call me at[protected] for more information
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+91 76 0101 2345 [Customer care]
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My sun direct VC No [protected] my Registered Mobile No [protected] please change my name MOHAMED IBRAHIM