[Resolved]  Sun Direct — double gst if we charge through a la carte

Address:poozhikolil, wayanad, Kerala, 603579

If we need to rechange through ala carte, its a two step process.
First we need to add some amount and then do the recharge.

When ever the amount is added they charge a gst amount. And again gst will be charged when i am actually charging a channel with the amount added.

So if want a add a channel though ala carte i need to pay the gst twice.
A direct charge option is not given.
Was this information helpful?
No (0)
Yes (0)
Jun 22, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
May 18, 2019
Updated by Sreejith Pulpally
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information