[Resolved]  Sun Direct — dth channels got missed/ no help/ trying to make money by making

Address:Mumbai City, Maharashtra, 400706

Sun direct service most of the channels got missed due to signal not coming or going under searching mode. Called call and provided the error code 48-32/ 52-32, they have give procedure for correction (Manual searching mode), the issue not got resolved and conveyed, the customer care person conveyed that rs150 required for sending technician. The problem of sundirect on signal issue, how customer bears the amount?

Futher servicenot available from[protected], the sundirect is not caring the customer/ simply asking money. Self is the customer for last 10 years.
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Feb 13, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile number or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care
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