[Resolved]  Sun Direct DTH — recharge amount and service charge paid, but no service found

Address:Hathras, Uttar Pradesh

This is Naval kishore Upadhyay residing at Edalpur Sadabad Hathras (UP) Pin code 281306. I've Sun Direct Connection on my name. The smart card no. is [protected] .I have recharged on sun direct smart card rs500 and I paid rs200 Company technician.
I have been ringing the customer service for the past 3.5 month No one responded, my last complaint no is 1-[protected].

I was really frustrated to tell the service is totally nothing and it has been more 3 month I have given complained more than 6 times to the customer care people, I have followed all initial steps of action intimation to service provider via all media but there was not updates, callback or mail reply from there end
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information