[Resolved] Sun Direct — DTH recharge not reflected

sooryanand

Address:

5 Sun Direct TV Private Limited, Registered Office: Murasoli Maran Towers, 73, MRC Nagar Main Road,MRC Nagar Chennai- 600028

I have made payment for sundirect rs 500, and rs 100 around 08:00am today through sundirect app using Paytm upi. The transaction got successfull . But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number: [protected]
Please notify this problem and get resolve as soon as possible. Here I am attaching payment details
Upi ref no[protected],
[protected]

+2 photos

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Aug 11, 2021

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

May 17, 2021

Sun Direct Customer Care's response Dear Sir,

As per conversation, customer complaint regarding Balance not credited issue same has been already resolved from our end.

Regards,

Sun Direct Team.