Sun Direct — error "e162-0 failed to load ifcp image "
Chennai, Tamil Nadu, India
Sasathya priyan on Nov 14, 2019
Hd set top box got installed and got received activation message but it is giving error message "e162-0 failed to load ifcp image. Please wait".
I contacted the people who installed the set top box. He suggested to wait for 1 hour. I have been waiting for more than 6 hours and no response from them after that. Could you help me to resolve this issue
[Nov 14, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response, Nov 15, 2019
We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.
Sun Direct Team."""
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