[Resolved] Sun Direct — for billing issues | |
Worst customer service Giving sun direct customer service 1 is also too much. It has the worst customer service and representatives have zero knowledge. They hang up the call on face when u tell them your query. All the customer care number are wast You cannot change your pack by online. Only recharge you can do. After recharge it takes years to get the channel on tv. Worst customer service ever! No proper response nor proper network I’m using sun direct from past 3 years. A horrible experience. No proper customer service. Even if it’s recharged. It will take almost 2 days to update. Proper updation of topups should be displayed in the website. A little bit of wind and rain the network is gone. Even if we call customer service they don’t respond properly. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Aug 31, 2020 Sun Direct Customer Care's response "Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team." | |
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
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