[Resolved]  Sun Direct — frustrated with sun direct customer care

For getting correct alignment of the dish, i had to spent more than 45 minutes to touch with your team. Your team members take the call and they are busy in their talks in between and disconnects the phone. And as a customer for a long time, you do not have any information of mine with you, and you are asking the details again and again. And i had to explain the issues multiple times to the person, i do not know what type of play he want to play. Just because of your team behaviour i am thinking of switching my connection to other net work.
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Aug 9, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
Sun Direct Customer Care's response
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
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