[Resolved]  Sun Direct — I have paid 2290 for new connection online

Address:9738212426, 560091

I have paid 2290 for new connection online but it showed as payment failure. Customer service agent is telling to contact area distributor.
Area distributor is telling to complaint with customer care.
I have transaction id, bank statement.
Date : 22/05/2019
Transaction id on sun direct website : 3290450
Upi transaction id :[protected]
Amount paid : 2290
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Jun 28, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 26, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, recharge issue is clarified

Regards Sun direct
Customer care
Complaint comments 

Comments

How to clear the error code e50-32 no service in sun direct, i done factory default setting still not working.
Called to customer care but no number was working, which is poor service from customer care.
Provide the correct customer care number to all customers to get the best service from Sun direct...……..………

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