[Resolved]  Sun Direct — I have requested the change of set top box but not being done since last 3 days

Address:Dilshad Colony, 110095

Hi

Fraud done by executive need to track down,

I have requested to change of set top box for card no. [protected], but after 24 hours i got call from one person called phuleshwar yadav (Sun direct executive) with mobile no. [protected], he requested to close the complaint before sending engineer to my residence,

Three time complaint raised complaint no that raised :-

Today raised again, pls track the executive first who give the false confirmation of replacement of equipments.

Third executive :- ashya

Thanks
Damodaran
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 15, 2019
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid smart card number or mobile number to contact and resolve the issue.

Regards Sun direct
Customer care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information