Sun Direct — Incorrect installation leads to physical damage of the product

Address:	Chennai, Tamil Nadu
Website:	www.sundirect.in

Hi, my box number is [protected] registered under my name Arunachalam. While installing the dish, your technician with at-most careless didn't fit it properly.The dish and it's stand didn't even match. out of 4 bolts on the dish, he connects only the bottom 2. Which leaded to physical damage of the product in the latest monsoon rain. the dish, just broken into two. We have almost 50 dishes on the apartment, and none of them moved an inch in the monsoon rain. but, ours broken and for past one week I'm keep on complaining in customer care, and they are keep on registering complain, but no response from any of your technical team. The technician, main dealer no one attends the call, and zero response from them. I'm utterly disappointed with your careless installation and response. Please restore my dish or refund my money. I've subscribed for one year HD pack for christ's sake.