[Resolved]  Sun Direct — made a month's sun direct recharge of 230 rs yesterday but not yet reflected in my account

Address:629003

Yesterday i login to my sun direct account and made a package selection and proceed to pay for it, the total amount was 230 rupees for a particular tamil channels package and i choose to pay using upi app, then through by means of google pay i made the payment. Once the payment is done it was not reflected into my account, moreover from yesterday i was trying to contact sundirect through its different mobile and toll free customer care numbers which are either busy or not working always... I mailed sundirect where there is no response from them.. My smart card number is [protected] and mobile number is [protected]
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Apr 7, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, billing issue is already resolved

Regards Sun direct
Customer care
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