Sun Direct — Many of the paid channels are not available smartcard no [protected]

Address:

Kannur, Kerala, 670741

A complaint regarding the above lodged on 19 / 01/17 and they assured that my problem resolved within a day. but today my service is disconnected du e to my account shortage. during this above 5 days wef 19/01/17 i couldnt get many of the channels i already paid.in the ligt of the above kindly treat this matter in most higher ups and i cant understand how i loss my amount for the above said five days.