Sun Direct — Mobile Recharge plan

Today I had recharged the sundirect plan as earlier the amount has been deducted. But the channels are not coming only kannada channels are coming. So i contacted mu nearest customer care and there was no proper response. They said you cannot pay through mobiles i[censored] have paid we cannot help. Please do refund the money or see to that all the channels as per the plan comes. Our CSDN no is [protected] .
Thank you.
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Sun Direct customer support has been notified about the posted complaint.
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"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."

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