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Sun Direct — Money deducted but recharge not done.

I have recharged my sun dth on 30th june 2023, friday evening around 7:36 pm for monthly plan ₹230.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through upi. Transaction id: 64531044 . Please refund my payment or done my recharged and confirm me. My smart card id is [[protected]].
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Comments

Dear Sir,

As per the conversation customer complaint regarding Balance not credited issue same and has been already resolved from our end.

Regards,
Sun Direct Team.
Reply
"Dear Sir,

As per the conversation customer complaint regarding Balance not credited issue same and has been already resolved from our end.

Regards,
Sun Direct Team.
"
Reply

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