[Resolved]  Sun Direct — my annual pack is changed automatically

Address:KS Layout, Bangalore, Karnataka, 560078

Sundirect has changed my one year subscription pack, and i am unable to change it back. I paid another rs450 ignorantly, but still unable to get the subscribed packages.
Why sundirect asking me to pay money, as my money still pending with them.

I need all channels from my old package back in one or other form.

As my subscription is valid till august 2019
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Apr 22, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

Dear, my sun direct bearing card no [[protected]] r expired. Now i have recharged my card on dated[protected] and my present balance is rs. 178.
I therefore request your esteem company to kindly activate the said account at the earliest. Your prompt action in this regard is highly appreciated.
Thank you

Sir, I want change my package.. I want to subscribe my favourite channels only..so give me options to how to change my channel package..

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