[Resolved]  Sun Direct — my delar id blocked plz unblock or refund my amount sir rtlr-198358

Address:Junagadh, Gujarat, 394210

Dear sir during last one & half months i was out of city during that period my relatives committed mistakes unknowingly for that i feel guiltyi completely assure you these will not going to repeat in future i will work sincerely as for your given instructions
Sir my id code was blocked for last one & half month time period so i am unable to login and unable to provide services to my customers i contacted on phone & mail with my csm & with customer suppport team and technical support team they also replied unble to slove these issue i tried so many times but now they are not answering my e-mails and phone calls so i am messaging you. Sir kindly with your due concern please re-open my blocked id code number rtlr-198358 as soon as possible. Sir if these issue is not going to solve in further future please kindly refund the balance amount of above 60000 in words above sixty thousand rupees remianing in my blocked id code number rtlr-198358. Sir kindly respond to these message as soon as possible please sir.
Yours faithfully name: chityala venkatesh
Id. Code: rtlr-198358
Mobile no:[protected]
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Aug 19, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Sun Direct Customer Care's response
Dear sir

As per conversation we had, the customer query has been clarified from our end.

Regards Sun direct
Customer care
Complaint comments 

Comments

Sir i recharged rupees 211 to sundirect card ...carr Number [protected]
Still not got channels... Resolve this as soon as possible

I had recharged with 212 Telugu pack but it will not working I want the reason immediately

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