[Resolved]  Sun Direct — my dth account no. [protected] telecast stopped 6th nov evening

Address:Chennai, Tamil Nadu, 600042

I have paid rs.230 on 10th oct for dpo pack 2 valid for one month upto 9th nov.2019. But sun dth suddenly stopped telecast by evening 5.45 on 06th nov itself. When i contacted [protected] i was asked to give a missed call to [protected] n their customer care rep wud contact. I contacted that no. I sent a email to customer [protected]@sundth.in. But till now noone from sundth contacted me nor telecast was restored. Pls help. K. Sekar
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Dec 10, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2019
Sun Direct Customer Care's response
Dear sir,

As per conversation, customer want to activate add-on channels as per his choice without activating base plan, info given about my FTA and its features explained and same has been taken as feedback

Regards,
Sun Direct Team
Complaint comments 

Comments

I lost total 1000 rupees. I recharged with 800 and 200 rupees separately but the channels didn’t activated . Complained to customer care more than10 times but they didn’t respond.worst customer service and worst DTH ever. Please ban this sun direct DTH . So many people are suffering the same problem .

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