Sun Direct — new connection not activated in spite of repeated complaints over phone

Address:

Chennai, Tamil Nadu

we got sundirect hd connection today by listening to the big advertisements they are making. our card no is[protected]. but the same is not activated till now. when i contacted their customer care by phone, every body is taking the complaint, with my mobile number everytime but not solving the same. instead they are sending the message as though the compalint is solved. their aftersale service is very very poor. no body is taking responsibility. please advise them to activate my connection at the earliest. s sujithkumar