[Resolved]  Sun Direct — no option to select channels

Address:Nandini road, Bangalore, Karnataka, 560033

Trai has announced that we have the option to select the required channels, but it is not the case happening now. Most providers select the channels and give to customers. Why should i receive oria, bengali channels and not getting hindi channels? Earlier for 330 we used to get all hindi english and sports channels. Now the channels are reduced. Either trai should withdraw its decision and go back to old system or we should get the option to select channels.
Was this information helpful?
No (0)
Yes (0)
Apr 26, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

Dear Sir/ Madam,
i am wasting my time contacting sundirect customer care.
Did not get any reply from Cus.

I have balance in my sun direct account but couldn't recharge.

My Account id-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information