Sun Direct — no response from the sun direct team

Address:

Thane, Maharashtra

I have shifted my home from vashi, navi mumbai to dombivli, thane distirct, and just want to get my dish located and installed back again in my new residence, i have contacted the customer care twice or thrice in these 10 to 14 days, but they always say, they will send guys for installation in 48 hrs, but theres no repsonse, please look forward to this issue, if its not possible for you guys, please contact us, we will look for some other option, at the least respond