Sun Direct — no service from company

Address:

Guntur, Andhra Pradesh

I have been trying to solve my problem with sun direct for the past 10 days.My set top box has got warranty and it got software issue.I escalated several times.After many efforts I was asked to bring the set top box to the local service center in guntur where I was asked to pay the amount for repair.From there it self I called your customer service and I was advised not to pay even a single penny to them. For not paying the local people didn't mend the box neither I got technician on site nor in the service center. Even after that I lodged complaint twice and again got false promises from sun direct.Having fed up with your service and deprived of TV for the past 8 days I am going to seek justice from the court with all recorded evidences I have.