Sun Direct — No signals

Ravindran T N

from Kollam, Kerala

Address:

Kollam, Kerala

Dear sir,
I am getting no channels for the last one week. I contacted the shop high ferfomance at chinnakkada, kollam from where i got the dish and accessories. When i tried on the number [protected] that they gave me a few times a man came on the line and told me that the orientation of the dish is not correct and offered to come after calling me on hearing the complaint. There after he attended my call once and then not. Today also i tried thrice. My consumer id is [protected] and what i see on the screen of tv is e-48-32 no signal. I request you to take immediate steps to solve the problem. Your stb also is of very poor quality showing frequently insert card etc.
Thanking you
Ravindran t n

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Comments

Johnson Grandage

from Mumbai, Maharashtra

I hope it is a network issue.

I too had the same problem for the last 3 days . I contacted the customer service and they are asking for a paid service, since they are claiming it was due to dislocation of my dish. Bt I had tried for channel installation in advance setting and everything went okay
So
Pls try this repeatedly
Menu-> advance setting-> channel installation (password = 0000)(4zeros)

SRaja123

from Bhubaneshwar, Odisha

My smart card No.[protected], this month end, while recharging, I have switched over from the current pack to ROI which includes BBC news also. However, the same old pack is still continuing. This may please be corrected and enable me to view the channels promised in that pack which I subscribed now.

S.Raja,
Mob. [protected]