[Resolved]  Sun Direct — Non attendance of Complaint-Worst service

Address:

New Delhi, Delhi

my sundirect connection no is [protected]. I have complained about the set top box provided by Sundirect which is not working. The complaint was registered on 23rd June but and reminded again and again on 27th June & 28th June but nobody has attended the complaint. I am seriously thinking about shifting the service from Sundirect now. The set top box has become a big problem for me. For the last one year the box has been changed at least 3 times and every time they charge Rs. 350 for the box & 150 as visiting charge. Last time in Feb 2nd the box has been changed and installed a faulty box and after continuous follow up they changed it in 27th Feb 2014 which is not working now., everytime the replacement is with an old box. I will never recommend Sundirect to anybody.