[Resolved]  Sun Direct — non availability of tv signal

Address:Anandabhavan,Keraladithyapuram, 695588

My smart card no [protected]
I am using sun direct since last two years. Your engineer has installed the system. Now due to signal loss the service engineer asking me to shift the antenna for that i have to pay money for cable and labor charge.

I contacted with the servicing center at trivandrum on mob no [protected] and she too insisting for money. We are paying monthly subscription for an uninterrupted signal which is the duty of the company. If you are asking for money for it i am compelled to disconnect this service.
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Aug 25, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2019
Sun Direct Customer Care's response
Dear madam

As per the conversation we had, now issue is resolved

Regards Sun direct
Customer care
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