[Resolved] Sun Direct — not able to view channels for which we already paid

[email protected]

from Chennai, Tamil Nadu

Address:

203 Sathvika Residency Bachupally, near Surya Academy, Hyderabad, Andhra Pradesh, 500090

All the channels which were prepaid earlier are not coming. We are not able to view the channels for which we have already paid why. Why the customer care number is not working. Even after repeated calls only one bell rings and the call gets disconnected why. Who is responsible for this. Why are we not allowed to view the channels for which we have already paid

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Apr 3, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care

Mar 03, 2019

Updated by [email protected] Phone#[protected]
Smart card#[protected]