[Resolved]  Sun Direct — not attending the complaint in time

I have renewed the subscription for yearly, by paying rs.3600/- in cash, since they were not accepting the cheque.

Since the date of payment, we are getting no signal. Complaint has already been lodged vide reference sr[protected], which is yet to be attended. However, i am receiving the sms as resolved, which is rediculous.

Most of the channels are not to be seen. Only one channel, i. E., suntv is accessible.
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Aug 29, 2018
Complaint marked as Resolved 
Replaced the SET TOP BOX and it is working, from today, i.e., 29/08/2018.
Sun Direct customer support has been notified about the posted complaint.
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