Sun Direct — Not responding

Address:

585330

Dear Sir
Pl ensure that when a customer raised a complaint, your customer care executive haven’t a suitable answer and purposely diverting from the original issues. I don’t know what is the meaning of customer care service. If a complaint raised by a customer as per your executive telling that the complaint will resolve after 48 hrs. if I want to see a match on today, that will can I see after 48 hrs.pl avoid such kind of practice. My smart card no is-[protected] and Mob Nos is [protected], If any customer reach out of his mobile why should not try again when customer pick their his/her mobile instead of close the complaint and one main important things is a bachelor, how he respond when a technical service team calling.he is out of his room for office at 08 am and coming back after 06.00 pm this is not possible to response in time and this is indicated that the customer care has responsibility. I am not satisfy with the service provider