[Resolved]  Sun Direct — ordered for a new connection but no response

Address:Chennai, 600100

I placed an order for a new connection but no response since 48 hrs.

Customer care is very much unprofessional in answering the calls and replying to the customers.

Sun direct authorized representative no: [protected] has never bothered to attend the call nor reply to any messages.

Very worst customer support in Chennai.

Planned to opt out the new connection. Better prefer and stay with other dth connections.
Was this information helpful?
No (0)
Yes (0)
Jul 6, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

I recharge sundirect via BHIM upi for rs154 & 200 the status was successful but sundirect was not recharged and my amount was not loaded to sundirect wallet,

I want my amount of rs154+200 back

I need the solution for this kind of issues

This is hayaz.. my smart card number is [protected].. I am facing a message as E118-4 reserved smartcard return code...
Channels are not coming... I am not able contact with customer care number.. plz could help out of this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information