[Resolved]  Sun Direct — Paid bill 2 times but channels not coming

Hi team,

I paid recharge from phone pay two days ago. Money got deducted. But the following screen shot is appearing even after I paid money. So, I paid again after 2 days please, find my transaction details for two times. Money fot deducted but no change in the screen. We are not able to view any channel. Please get back to us [protected] and try to refund our money.
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Aug 6, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2021
Sun Direct Customer Care's response
Dear sir,

As per the conversation customer requested plan Telugu Super Package Basic Subscription Monthly Renewal already activated .

Regards,
Sun Direct Team
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