[Resolved] Sun Direct — particular channels disconnected

kishor devaraj

Address:

635109

I bought the sun direct connection by nov.2018 with rs.4500 as full hd channels for the period 1 year.. Now the particular channels are disconnected.. However i got the sms stating that some channels are blneed to be paid he certainly disconnecting.. But i've already paid for all the channels.. Then why did u cut.. And i tried sun direct customer service several time.. It's not at all connecting.. Worst customer service i propose.. Resolve my problem..

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Apr 22, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2019

Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care