Sun Direct — Payment Got Debited Twice

Sun Direct — Payment Got Debited Twice

A Anisha Thomas Jul 10, 2021 Jul 11, 2021 This thread was updated on Jul 11, 2021

I have recharged for Malayalam Value plan first and I got failure message from your website and amount got debited from my bank.So I tried another plan Malayalam Economy that also got failure message from your website and amount got debited from my bank.After some time any of one package got success. Is my money get refunded? If so when it will be credited? Was this information helpful? No (0) Yes (0)
Sun Direct customer support has been notified about the posted complaint.
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Comments

Shaji Mong

Jul 10, 2021

Same here will I get my money back

Sun Direct Customer Care

from Chennai, Tamil Nadu

Jul 11, 2021

Verified Support

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."

Anisha Thomas

Jul 11, 2021

I didn't get any response from customer care team