[Resolved] Sun Direct — Payment not received
I have recharged for one year plan (offer price Rs.1598) to the Smart Card No: [protected] for Rs.500, 500, 500, 100 yesterday at 12:29, 12:37, 12:50 and 12:52 pm respectively.
But I had from your customer care support team that first 500 not received.
So, I request you to deactivate current plan and reactivate for one year plan and also I will recharge for Rs.500 again if you allow me.
This activation has been done with out my concern.
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Nov 26, 2021Complaint marked as Resolved
Sun Direct customer support has been notified about the posted complaint.
Oct 26, 2021Sun Direct Customer Care's response Dear Sir,
As per conversation, customer complaint regarding Wrong deal issue and same has been resolved and clarified.
Sun Direct Team.