ADVERTISEMENT

[Resolved]  Sun Direct — Payment not received

I have recharged for one year plan (offer price Rs.1598) to the Smart Card No: [protected] for Rs.500, 500, 500, 100 yesterday at 12:29, 12:37, 12:50 and 12:52 pm respectively.
But I had from your customer care support team that first 500 not received.
So, I request you to deactivate current plan and reactivate for one year plan and also I will recharge for Rs.500 again if you allow me.
This activation has been done with out my concern.
Was this information helpful?
No (0)
Yes (2)
Nov 26, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2021
Sun Direct Customer Care's response
Dear Sir,
As per conversation, customer complaint regarding Wrong deal issue and same has been resolved and clarified.
Regards,
Sun Direct Team.
Verified Support
Oct 26, 2021
Sun Direct Customer Care's response
Dear Sir,
As per conversation, customer complaint regarding Wrong deal issue and same has been resolved and clarified.
Regards,
Sun Direct Team.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    2318
    Pending
    0
    Resolved
    1385
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View Full Information
    ADVERTISEMENT