[Resolved]  Sun Direct — Payment not reflected in past transactions and channel not activated

I have recharged 3 A-LA-CARTE channels namely StarSports 1, Comedy Central and Colors Infinity which cost me Rs 34.21 at 12:04 PM, May 02 2021. But still, channels are not activated, also the transaction is not being reflected in the past transactions section of my account. Please look into it as soon as possible and resolve it.
PS: The transaction Id is IGALBFGTP3.