[Resolved]  Sun Direct — porting to other dth provider

Why sundirect can't give complete freedom for selecting channels to their customers. Why it is providing all language packages in a single language selection. For example i want to select telugu channels only but sundirect provide tamil, maliyalam, kannada, gujarati ect in telugu dpo pack. Why it is not following trai rules and regulations. And trai also not taking necessary action against it.
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May 31, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

I am customer of sun direct, of CID NO [protected]. Please respond what I should do. Please give me proper information. Their was rain before two days... After that no channels.. I am residing at anakapalle, andhra pradesh. Give proper number for whom to contact
I am getting only sun network channel other channel's signal not getting
To i aded money to to my father sunderect accout from his banck accout, i got the message the money got deduckted from bank but its not aded in to thte app, i dont know y did tht happen

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