Sun Direct — Prepaid renwal problems[protected] R

Address:No 46. 2nd cross. LDVG Enclave. Dombarahalli. lakshmipura Post. Bengaluru North . 562162

We renewed the above smart card through UPI ( phone pe) on 25.03.22 around 10.45 PM, for Rs 741/. But still now the same has not activated.
Please solve this issue
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Sun Direct customer support has been notified about the posted complaint.
Complaint comments 

Comments

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
"Dear sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team."

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