[Resolved] Sun Direct — Recharge amount deducted but not activated
V
Vimal Viva
Feb 1, 2022
Feb 2, 2022
This thread was updated on Feb 2, 2022
Address:
5/32, marappar gounder kottaai, Karimangalam
I have recharged my sun direct dth ( smart card number -[protected]) for tamil economy 199 rs pack for a month on paytm.The amount was deducted but the plan was not activated to my account.Please activate the plan or refund the amount as soon as possible.
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Mar 5, 2022
Complaint marked as Resolved
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2022
Sun Direct Customer Care's response Dear Sir,
We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.
Regards,
Sun Direct Team.
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