[Resolved]  Sun Direct — recharge complaints

Recharge for my sundirect dth at sundirect official website via citrus payment using upi option then i received one message click the url on the message and upi app open then pay amount, money debited but not recharge my dth account. After contact sun direct customer team he say money not received. Please check the status for transaction no[protected] on may 3 and amount is rs 199.
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Jun 22, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
May 08, 2019
Updated by G Rama
Same problem on April 1st transaction failed but money debited no refund till now

Verified Support
May 12, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

I have recharged 2 times till it was showing that i was never recharged. So I tried for costumer care number it shows like invalid number. I don't know how to watch TV to whom contact with. But I know one this was the worst DTH ever in the world. Seems like fraud company.
I don't whether these guys are studying this reviews and all.can any one give a valid customer care number my impatients is in peek stage right now.i should show who i am.

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