Sun Direct — Recharge done on[protected] and activation not done so far

Address:Mumbai City, Maharashtra, 400 037

Sun Direct smart card No. [protected]
A recharge of Rs. 305 was done on 15th Dec. 2016 and waiting for activation!!

I spoke to one of your customer care executive yesterday afternoon and he promised that, it is being activated immediately. However till now my T.V. is inactive.

this is to request you once again to do the needful and also compensate for not activating for 2 days.
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Sun Direct customer support has been notified about the posted complaint.
Dec 17, 2016
Updated by viyal
I have been trying on your customer care contact numbers, but there is no response and it looks very irresponsible system making it extremely difficult to get access to talk to customer executive !!!
Complaint comments 

Comments

For last 2 weeks set off box not working 4 days back it was changed by technician not activated still now now smart card failure
Hi sir,
I am Naveen my DTH card no [protected]. we are changed my old room so the DTH set of box was removed. so plz fit by set of box as soon as possible.
my address 8-1-284/OU/772, OU colony, shaikpet, hyderabad-500008. PH no [protected].
Dear sir,
my connection is c [protected] and smart card no is[protected] lai am last dece 09 i am recharged an amount of Rs 666/ but nor recherche amount has debited pl refund an amount transaction detail

09 Dec 2016 POS 436303XXXXXX7615 reload_PayU POS DEBIT [protected] 09 Dec 2016 666.00

regarding

s.krishnan
[protected]
No connectivity for last one week. complaint registered on 13/12/2016 but no resolution of the complaint. Nobody is contacting on the issue. No feedback on the status of the complaint. Totally disappointed on the service.

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