[Resolved] Sun Direct — recharge plan of 212 telugu dpo1 pack | |||
My c id [protected], in your website my details shown correctly. Then i have to do recharge with rs 212 telugu dpo1 pack. Where i'm going enter or select the amount i didn't show the rs 212. The others pack amounts showing by default and i have no choice to enter manually because the option was not work. So i did with rs 211 and recharge was successful. Now my problem is that pack was kannada. I need telugu pack. What should i do. Is there any choice to replace with that plan. Was this information helpful? | |||
Sep 15, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Aug 15, 2019 Sun Direct Customer Care's response Dear sir We regret the inconvenience. Please let us know your mobile number and we will have our customer care representative to contact you on the same. Regards Sun direct, Customer care | |||
 3 Comments | |||
Comments
Since 3 days facing problem, your service is worst service, cant reachable any customer care number
One star is much more for your customer service/support, have some sense, we are depends on you but you are, keep this in mind Sun direct. I got the same issue like pocham raju's above mentioned customer, I tried to recharge with Telugu DPO 2 but in your website as well as app both shows wrong denomination even after I personally checked as per your default packs and tried to recharge several times but the pack you pushed me to Marathi
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+91 76 0101 2345 [Customer care]
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Escalated the issue with Sun Direct customer care but still no action taken.
Ticket reference# SR[protected]