[Resolved] Sun Direct — Recharge successful but subscription not added

pavananaik

Address:

kardarnahalli thandya karnataka

I am a customer with the smard card number : [protected]
i have done a successful recharge of rs 1469 today dated 28 th april 2021 but i am unable to view the channels as it shows that the service is currently srambled .hence i request for a speedy resolve of my problem.I have tried to connect to your customer support number but no operatior is available hence in this critical stage of lockdown i need a speedy recovery of my account

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Aug 13, 2021

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2021

Sun Direct Customer Care's response Dear sir,

As per the conversation customer requested plan Kannada Value Package Basic Subscription 6 Months Renewal already activated .

Regards,
Sun Direct Team