[Resolved]  Sun Direct — Recharge was not successful

[protected] this is my smart card number, i have recharged yesterday but still it does not get activated. if its not resolved refund back .
Kannada DPO 2 Pack
Ramesh.B
Registered mobile number [protected]
Was this information helpful?
No (0)
Yes (0)
May 11, 2021
Complaint marked as Resolved 
very quick resolution, am really happy with sun direct service Thank you
Sun Direct customer support has been notified about the posted complaint.
Complaint comments 

Comments

"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
snehabirnayak's [Complaint's author] reply, May 10, 2021
smart card number:41047480565
Name: Ramesh.B
Registered phone number: 9916016500
Optional mobile number: 9110402118

I have recharged kannada DPO 2 Pack of 279 rs, recharge got successful but channels are not activated still now, kindly do it as soon as possible
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
Dear Sir,

As per conversation, customer complaint regarding Wrong deal issue same has been resolved from our end.

Regards,
Sun Direct Team.
Thank you so much, very quick resolution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information