[Resolved] Sun Direct — *recharged with 23/- automatically renewed existing plan with 2500/- | |||
Hi Hi Smart card no -[protected] Mobile no -[protected] I have done a recharge of 23/- rupees one channel subscription. Insted of these it's automatically recharged with my exesting plan with 2500/- It's happened without my concern and without my permission. I want my money back to my bank account. I contacted customer care the people saying the amount ll return to sun direct app wallet. U can use by recharging. I don't want that. Its reduces. Its a very bad experiance with sun direct. Hd channels is not coming clearly. I contacted the customercare they saying it's broadcast issue not us then why should i pay. Y not local cable operator. Was this information helpful? | |||
Jun 5, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Sun Direct Customer Care's response Dear sir We tried contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better. Regards Sun direct Customer care | |||
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