[Resolved] Sun Direct — Refund request for wrong recharge done on my older sundirect setup box

shibin sajeev

Dec 17, 2021

Address:

Kerala

I would like to request for a refund as my payment for the sun direct plan got mismatched for the older setup box number - [protected] ( MG Daniel - [protected] ) and payment of 653 plan was done on this Id.
This account was closed in November as the setup box had some issues and was replaced.

That's why requesting you to initiate the refund process and you can contact me at the number mentioned below.
Shibin sajeev - [protected],
email- [protected]@gmail.com

Thank you

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Jan 28, 2022

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Dec 26, 2021

Sun Direct Customer Care's response Dear Sir,

As per conversation, customer complaint regarding Wrong Recharge and same has been resolved .

Regards,

Sun Direct Team.