Sun Direct — Regarding Deactivation

Address:

Bangalore, Karnataka

I have SunDTH Connection, The Smart card No :[protected]. I am residing in bangalore I am been loyal costumer for last 4.5 Yrs, Presently i am moving out of town for alteast 3 to 6 Months, i have recently recharged Rs : 2000 and it is valid till 28-Jan-2015. and, since i am moving out of town, i called customer care to deactivate, they are saying, it is not possible to deactivate. SR # 1- [protected] SR # 1- [protected] They are not even taking compliant to take next level, They should deactivate my account or payback. I discussed with Nodal officier, they are also not ready to deactivate my account. Please take it next level and resolve it.