[Resolved]  Sun Direct — regarding payment and unsuccessful recharge of sun direct

I have recharged for sundirect on 28th september 2018 of smart card number or subscriber number [protected] for Rs.800 . The payment is sucessfull and the amout of Rs.800 is reduced from my account but the recharge for sundirect is unsucessfull. So I reqest you to resolve this problem by refunding the amount or providing the sundirect channel to view.
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Nov 6, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Sun Direct Customer Care's response
Dear sir,

We understand from your complaint that you wished to have information about recharge issue and the same has been clarified.

Regards sun direct
Customer care
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