[Resolved] Sun Direct — related channels deactivation

Veera Kumar Reddy

from Hyderabad, Telangana

Address:

500008

Sun direct one of the best fraud dth providers which i used, i want only telugu channels in my connection but after they billing me only 37 channels 850.00inr

Do you think this is the best trai and govt of india provides to their citizens, after they club govt& dth provider.
One of the worst services which i used in my life.

Hope at least some one help me to sort this things.

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Apr 7, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Sun Direct Customer Care's response Dear Sir,

We regret the inconvenience caused. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team

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Comments

Yankanna

Renewed my regular pack in Jan 2019. your CS executive I spoke to (1st week of Fed) said no need change pack and old pack will continue till it expires. now all channels have been deactivated, none of the tel nos are working neither is your website of any use.

Sundirect id [protected].

Chanukya Varma

from Kakinada, Andhra Pradesh

Once reached for 6 months plan after 1 months we changed the plans and it is shorted to 2 months ..how can u change that once the recharge for 6 months had donee so provide our plan for 6 months other wise we will report and file a case on sun DIRECT it is not at all FAIR ...even no notifications given...